Return & Exchange Policy
Thank you for shopping with us! We know that sometimes things don't work out, which is why we have the following return and exchange policy in place:
- Products must be returned to us unopened.
- In return, you will be rewarded store credit only.
- We cannot accept returns on products that have been customized or special ordered. Items that are special order, clearly state it on our website.
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Clearance, used, open box, discontinued or sale items are not eligible for returns or exchanges. Dimples reserves the right to deny a return on a heavily discounted item.
Please contact us in order to receive complete instructions on returning goods. Once we receive your return, please allow 1-2 weeks for processing. If an item was purchased as a gift, an exchange can be made.